Terms and Conditions

Welcome to LususCane.com. This website is owned and operated by Shaanxi Kangxingjia Intelligent Network Technology Co., Ltd.

By accessing or purchasing from LususCane.com, you agree to these Terms and Conditions.

1. Seller of Record
Shaanxi Kangxingjia Intelligent Network Technology Co., Ltd. is the seller of record for purchases made through LususCane.com.

2. Products
We sell pet toys and supplies. Product descriptions, images, and availability are subject to change without notice.

3. Orders
Orders are typically processed within 1–3 business days after payment is confirmed. Estimated delivery time is 7–12 business days after dispatch.

4. Shipping
Shipping costs are calculated at checkout based on the destination and selected shipping method. Free standard shipping is available on orders over $69.

5. Returns and Refunds
Eligible products may be returned within 30 calendar days after delivery. Approved refunds are issued to the original payment method within 5–10 business days after the returned item has been received and inspected.

6. Cancellations
If you wish to cancel an order, please contact service@lususcane.com as soon as possible. Cancellations may not be possible once an order has been processed or shipped.

7. Limitation of Liability
To the maximum extent permitted by law, Shaanxi Kangxingjia Intelligent Network Technology Co., Ltd. shall not be liable for indirect, incidental, or consequential damages arising from the use of this website or our products.

8. Contact
Email: service@lususcane.com
Phone: +86 16913368316
Hotline Service Hours: PDT 9AM–6PM

Business Address
Room 412, Unit 2, Building 6, Phase 2, Airport New City Airport Industrial Park, Xixian New Area, Shaanxi Province, China, Y055